Should I Give a “Recorded Statement” to the Insurance Company?

A claims adjuster will often want to take a recorded statement from you. Never give any insurance company a recorded statement. Do not even give a recorded statement to your own insurance company. The insurance company will tell you they need to take a recorded statement in order to “process your claim”. This is false. They do not need to record your conversation just to process your claim. Processing the claim requires only basic information relating to the facts of the accident.

The real reason they want to take a recorded statement is to try and get you to say something that they can use later in denying a claim. For example, you may have been running late for an appointment at the time of the collision. That, however, has nothing to do with the fact that you were rear-ended by a delivery van while waiting at a stop sign. However, this gives the insurance company ammunition to use against you, even though it is seemingly irrelevant.

Even your own insurance company can turn against you. Never give a recorded statement to anyone.

Posted in: General FAQs