SE HABLA ESPAÑOL

Client Bill of Rights

I believe that when you hire a lawyer, you should know exactly the type of relationship and experience which that lawyer is committed to providing to you. You deserve to be treated with courtesy, respect and consideration.

That is why I have initiated what we call our Client Bill Of Rights, which I have set forth below.

You deserve peace of mind. Below you will find our promise to you of the relationship and experience which we are committed to providing, as well as the fundamental values which we hold important.

Our Client Bill Of Rights

1. Respect

A. You have the have the right to our respect.
B. You are entitled to be treated with courtesy and consideration at all times.

2. Communication

A. You have the right to be able to speak with a knowledgeable person when you call. If he or she is not available, you have the right to have your telephone calls returned.

3. Competence

A. You have the right to expect competence from our law firm and all who work here.

4. Loyalty

A. You are entitled to your lawyer’s independent professional judgment and undivided loyalty uncompromised by conflicts of interest.

5. Attention

A. You have the right to attention from our lawyers and staff.
B. This includes having your questions and concerns addressed in a prompt manner and having your telephone calls returned promptly.

6. The Truth

A. You have right to know the truth about your case.
B. You are entitled to sufficient information to allow you to participate meaningfully in the development of your matter.

7. Fair Fee

A. You have the right to be charged only fees that are both reasonable and fair.
B. You have the right to have your lawyer explain at the beginning of your case precisely how your fee will be computed.
C. You further have the right to receive a copy of the written fee agreement at the beginning of your case so that you will have it for your records.

8. Confidential Privacy

A. You have the right to privacy in your dealings with your lawyer and to have your secrets and confidences preserved to the extent permitted by law.
B. All of our private conversations and communications with you will be considered confidential.

9. Ultimate Control

A. You have the right to make the ultimate decision on your case.

10. Team Member

A. Our office works as a team. You have the right to be treated as an important member of the team.
B. You further have the right to have us work as advocates for you, and to have your specific concerns and needs be made a priority.

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To get a complete understanding of the relationship we have with our clients, you should also read my “Letter To Prospective Clients”, our 30 day Client Satisfaction Assurance Guarantee, and my article on “Pain and It’s Role In Your Case”.

If you’ve been injured in an accident, call attorney Bruce Blaylock. You can reach us toll free at 888-215-2968, or fill out a free online consultation form.

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4610 Elm St.

Bethesda, Maryland 20815

Phone:  301.951.1800

Fax:       301.656.6957

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